AHTI Privacy Policy

At AHTI, we respect your privacy and are fully committed to protecting the personal data you share with us when you register, play, and interact with our services. This privacy policy explains how we collect, use, store, and safeguard your information when you visit AHTI, use the AHTI casino app, or access AHTI games through our website. We operate under the ownership of Skill On Net PT Ltd, licensed and regulated by the Malta Gaming Authority under licence number MGA/CRP/171/2009/06, issued 21 June 2021. By using our platform, you agree to the practices described below.

Information We Collect

We collect various categories of information to provide you with a secure and personalised gaming experience. When you complete AHTI register procedures, we gather your name, date of birth, address, email, phone number, and payment details. We also collect information automatically when you use AHTI casino login credentials, browse our site, or play through the AHTI app.

• We gather registration details, including identity verification documents required for AHTI login and account security
• We track your gaming activity, including AHTI slots played, AHTI live casino sessions, and wagering history
• We collect technical data such as IP address, device type, browser information, and geolocation
• We record transaction data related to AHTI deposit and AHTI withdrawal requests
• We store communication records when you contact our support team via live chat or email

Information Related to Bonuses and Promotions

When you claim an AHTI bonus, AHTI no deposit bonus, or any AHTI promo code, we collect data necessary to verify your eligibility and prevent fraudulent claims. This includes tracking wagering activity linked to any AHTI bonus code you redeem, monitoring compliance with our AHTI casino bonus terms, and confirming that you meet minimum deposit requirements before qualifying for further offers.

How We Use Your Information

We use the information we collect for several important purposes related to operating our casino responsibly and securely.

• We verify your identity and age before allowing you to deposit or withdraw funds
• We process AHTI deposit and AHTI withdrawal transactions securely through our approved payment partners
• We personalise your experience, including tailored offers and VIP Club benefits
• We monitor gaming patterns to support responsible gambling initiatives
• We communicate with you regarding account updates, promotions, and customer support inquiries
• We comply with legal and regulatory obligations under Maltese law and international anti-money laundering requirements

Legal Basis for Processing

We process your personal data based on several legal grounds, including the performance of our contract with you when you register and play, our legitimate interests in preventing fraud and ensuring platform security, and our obligation to comply with gambling regulations enforced by the Malta Gaming Authority. Where required, we also rely on your consent, particularly for marketing communications.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted partners in limited circumstances necessary to operate our services.

• We share data with payment processors, including Paysafecard, AstroPay, MuchBetter, Interac, Visa, MasterCard, Apple Pay, and Payz, to process your deposits and withdrawals
• We disclose information to regulatory authorities, including the Malta Gaming Authority, when legally required
• We work with identity verification providers to confirm your proof of ID, proof of address, and source of funds before processing withdrawal requests
• We may share data with our alternative dispute resolution partner, eCOGRA, in the event of a complaint
• We engage service providers who assist with fraud prevention, customer support, and technical infrastructure

Data Security

We take data security seriously and implement industry-standard measures to protect your personal and financial information. Player funds are held in a separate bank account from our operating funds, ensuring your money is protected from third-party claims in the unlikely event of insolvency. We use encryption technology to secure transactions made through the AHTI casino app and our website, and we restrict access to personal data to authorised personnel only.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, regulatory, and accounting requirements. If your account becomes inactive after six consecutive months without access, we retain your data in accordance with our inactive account policy, which may include monthly maintenance fees as outlined in our terms. We also retain transaction records to support any withdrawal verification process, including checks required for wins of 5,000 or more.

Your Rights

As a player using our platform, you have several rights regarding your personal data under applicable data protection laws.

• You have the right to access the personal data we hold about you
• You have the right to request correction of inaccurate information
• You have the right to request deletion of your data, subject to our legal retention obligations
• You have the right to object to certain types of processing, including direct marketing
• You have the right to withdraw consent where processing is based on consent
• You have the right to lodge a complaint with the Malta Gaming Authority if you believe your data has been mishandled

To exercise any of these rights, you can contact our support team at support@ahtigames.com, and we will respond promptly in accordance with applicable regulations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how you interact with AHTI games and promotional offers. Cookies also help us maintain your session when you use AHTI casino login credentials, ensuring smooth navigation across desktop, mobile, iOS, and Android versions of our platform.

VIP Club and Loyalty Data

If you are invited to join our VIP Club, we process additional data related to your account activity, financial circumstances, and engagement levels to determine your pearl status and eligibility for exclusive rewards. We assess VIP account activity monthly, and we may adjust your status or benefits based on this ongoing evaluation. We also track VIP points and their expiration timelines to ensure accurate reward redemption.

Responsible Gambling and Data Use

We use certain data to support responsible gambling tools, including deposit limits, self-exclusion options, and activity monitoring. If you request account limitations, we may adjust your bonus eligibility and VIP status in accordance with our responsible gambling commitments.

International Data Transfers

As we operate under Malta Gaming Authority regulation and serve players internationally, your data may be transferred and processed in jurisdictions outside your country of residence. We ensure that appropriate safeguards are in place to protect your information regardless of where it is processed.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or service offerings. We encourage you to review this page periodically. Continued use of AHTI following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we handle your personal data, please contact our support team via live chat, available 24/7, or email us at support@ahtigames.com. You may also contact the Malta Gaming Authority directly at Building SCM 02-03, Level 4, SmartCity Malta, Ricasoli SCM1001, Malta, or by phone at +356 2546 9000.